As a church, we are a family and an organization. Any time we communicate, we are representing our church and Christianity as a whole. It’s worth our time and effort to communicate with excellence.

CommReq allows everyone: staff, volunteers, and leaders to be equipped and have access to the tools to communicate the best message in the world. When we are communicating a message as important as the Gospel, it's crucial we are clear, remove any barriers, and are consistent with what and how we communicate.

We ask that you submit your request at least 4-6 weeks before your deadline (and at least 2 weeks for non-digital deliverables that require in-house print production). We want to give each ministry our best attention and can’t always accommodate rushed work. When in the Easter and Christmas seasons, we ask that you submit your request at least 6-8 weeks prior to your deadline.

Deadline to submit for items before Holy Week/Easter 2023: March 1, 2023

Deadline to submit for items during December 2023: October 9th, 2023

Promotion through Chapel Rock's communication channels will be handled by the Communications Department. You are welcome to utilize any assets made for your own personal social media.

General Items Needed for Design Request

• All copy (i.e. event details) must be turned in when you request the work. Projects will be placed on hold if an incomplete CommReq is submitted.
• If you have a pre-existing brand, that information needs to be included as well (i.e. your partnering with another ministry). 

Items Needed for Design Requests that Require Printing

• Quantity to print
• Size/dimensions of the print materials
• Finalized information (i.e. name, date, time, location, audience, short description, etc.)
• Digital graphics list (i.e. email header, digital signage, etc.)

Do I need to give you ideas when requesting a design?

Feel free to provide your ideas; however, remember that the design and marketing teams adhere to Chapel Rock branding standards.

Can I pick out my own colors and photos for my design?

You may offer suggestions for colors, fonts, and photos, but Communications reserves the right to make all final design decisions.

Please Note: The availability of specific items for your ministry is at the discretion of the design team.

Small Printed Materials

• Postcards/Mailers
• Stickers
• Additional items may be requested through a design consult.

Large Printed Materials

• Roadside Banners
• A-Frame Signage
• Vinyl Wall Graphics
• Building/Directional Signage
• Additional items may be requested through a design consult.

Digital Graphics

• Social Media Graphics
• TV Digital Graphics
• Webpage Event Graphics
• Email Graphics
• Slides

• If you provided design direction, our team will work on edits within the scope of the direction you initially provided. Simply reply back to the email you received with your proof to explain changes.
• If you did not provide design direction, we are unable to accommodate all design edits.

If you have simple copy edits such as date is wrong, names misspelled, etc., simply reply to the proof email with those updates for our team to make.

In order to maintain clarity and consistency, we ask that you go through the CommReq process. This helps our staff know what is going on in ministry life. Good communication removes roadblocks and the CommReq process allows us to support you along the way!

The goal of this process is to help remove any unnecessary obstacles that could potentially keep someone from taking a next step toward Christ.

Whether you are helping people get excited about an event, telling a story about how God is working, or interacting with a guest, communication helps us reach people.  We don’t just represent Chapel Rock however, many people will make judgments about Christianity based on the way we communicate. Therefore, it’s worth our time and effort to do so with excellence.

Can I use a design from another church or ministry?

In order to use a design from another church or ministry, we must have written permission to use the design and verify that it is an original design by which the church or ministry has the right to distribute.

Who contacts the other church or ministry to ask for the rights?

That is entirely up to you. If you have connections and the ability to connect with the other church or ministry, please do. If you consult with us beforehand, we can also let you know what types of files/artwork to request.

Can I copy or use artwork I have seen in person or found online?

Absolutely not. Copying an artist’s work or using artwork we do not have the rights to can result in legal action being taken against the church. We do not want to put the church in danger of infringement of copyright and trademark.

As Christ followers, we should enter into this with integrity and stewardship.

Promotions are divided into the five tiers below. Tiers are determined by Communications Team based on audience and reach. Please note that how these tiers apply to a ministry opportunity may change based on the event being elevated by executive leadership or community participating in a single event.

View Tier List

We understand that unforeseen circumstances arise, and we strive to provide emergency assistance when possible. If you have a request that falls outside of these lead times, please fill out a CommReq, then email your tech@chapelrock.org to let them know of your request. It’s important to cover both of these steps to help expedite the process. We will then work to see if they can fit you into the production schedule. Please note that we are not able to accommodate all last minute requests.